Privacy Policy

Last updated: April 2026

This Privacy Policy explains how Pianoroom ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at pianoroomlive.com or book a lesson with us.

We are committed to protecting your privacy and handling your data responsibly. Please read this policy carefully.

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1. Who we are

Pianoroom is an online piano teaching service offering one-to-one lessons for adults. Our contact email is hello@pianoroomlessons.com.

2. What information we collect

When you book a trial lesson or enquire about lessons, we collect the following personal information:

• Your name
• Your email address

We do not collect payment information directly. Any payments are processed securely through third-party payment providers.

We also collect standard technical data that your browser sends automatically when you visit our website, such as your IP address and browser type. This is used only for website security and analytics purposes.

3. How we use your information

We use your name and email address to:

• Confirm and manage your lesson bookings
• Send you information about your lessons and progress
• Respond to any questions or enquiries you send us
• Send occasional updates about Pianoroom (you can unsubscribe at any time)

We will never sell your personal information to third parties.

4. Third-party services

We use the following third-party tools to operate our service:

• Calendly — for booking and scheduling lessons. When you book a lesson, you will be directed to Calendly's platform. Calendly's own privacy policy applies to information you provide there. You can read it at calendly.com/privacy.
• Squarespace — our website is hosted on Squarespace, which may collect standard analytics data. You can read Squarespace's privacy policy at squarespace.com/privacy.
• Google Ads — we use Google Ads to promote our services. Google may use cookies to show our ads to people who have visited our site. You can opt out of personalised advertising at google.com/settings/ads.

5. Cookies

Our website uses cookies — small files stored on your device — to help the site function correctly and to understand how visitors use it. We do not use cookies to collect personally identifiable information.

You can control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

6. How long we keep your data

We keep your personal information for as long as you are a student with Pianoroom, or for as long as necessary to respond to your enquiry. If you would like us to delete your information, please contact us and we will do so promptly.

7. Your rights

Depending on where you are located, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you
• The right to correct any inaccurate information
• The right to request deletion of your personal information
• The right to withdraw consent for marketing communications at any time

If you are based in the United Kingdom or European Union, these rights are protected under the UK GDPR and EU GDPR respectively.

If you are based in California, USA, you may have additional rights under the California Consumer Privacy Act (CCPA).

8. Data security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch: